Terms of Service

Effective Date: [Insert Date]

Welcome to The Routeless (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our platform, including our website, mobile applications, and services (collectively, the “Platform”).

By accessing or using Routeless, you agree to these Terms.

---

1. Nature of Service

Routeless is a platform that:

• Connects users with trekking, adventure, stays and travel experiences
• Acts as an intermediary between users and third-party operators

We do not directly conduct all experiences unless explicitly stated.

2. Eligibility

• Must be at least 18 years old OR use under guardian supervision
• Must be legally capable of entering into a contract

3. Account Responsibility

• Provide accurate information
• Maintain confidentiality of login credentials
• Responsible for all account activity

4. Bookings & Payments

• Subject to availability
• Prices may vary
• Payments via third-party gateways
• We are not liable for gateway failures

5. Cancellation & Refunds

All bookings are subject to a standardized cancellation and refund policy determined solely by The Routeless.

• Depends on timing, weather, and operational constraints
• Operators cannot modify refund decisions
• We may issue refunds or offer rescheduling

In case of cancellation due to:

• Weather conditions
• Safety concerns
• Government restrictions
• Operational issues

Users may receive a refund or alternative experience. All decisions are final.

6. Assumption of Risk (Critical)

Adventure activities involve risks including:

• Injury or death
• Altitude sickness
• Weather hazards
• Equipment failure

By booking, you accept all risks and confirm you are fit to participate.

7. Medical & Fitness Declaration

• No undisclosed medical risks
• Must disclose relevant conditions
• We are not responsible for undisclosed issues

8. Liability Limitation

To the maximum extent permitted by law, Routeless is not liable for:

• Injury or loss during experiences
• Third-party operator actions
• Weather, disasters, government restrictions

Liability is limited to the amount paid on the platform.

9. Third-Party Operators

• Experiences conducted by independent operators
• We do not guarantee safety or service quality

10. User Conduct

• No illegal activity
• No harassment or misuse
• No damage to property

11. Content & Reviews

• You may post content
• You grant us usage rights
• We may remove inappropriate content

12. Intellectual Property

All platform content belongs to The Routeless.

13. Privacy

Your use is governed by our Privacy Policy.

14. Indemnification

You agree to indemnify The Routeless against claims arising from your actions.

15. Force Majeure

We are not liable for delays due to uncontrollable events.

16. Termination

We may suspend or terminate accounts violating these Terms.

17. Governing Law

Governed by laws of India.

18. Changes to Terms

We may update these Terms. Continued use implies acceptance.

19. Contact

Email: theroutelessexperiences@gmail.com
Company Name: The Routeless